Participating employers in the Anthem for SOCA Benefit Plan are required to terminate employees through FormFire. This process is to terminate the employee's coverage, not to terminate their employment at a company. Brokers can terminate employees as shown below. HR Managers can also terminate employees via the HR Dashboard.
NOTE: Once the client is considered a Sold Group, you're required to terminate an employee prior to deleting or removing them from a client. This ensures that FormFire has the accurate data to submit to myCobraPlan, the exclusive continuation provider for participating employers in the Anthem for SOCA BP. Employers must use myCobraPlan, so that continuation can be administered for SOCA participants. myCobraPlan will administer federal and state continuation services for employees enrolled in the Anthem SOCA BP, including: general notice distribution, qualifying event administration, premium billing and collection and COBRA termination processing.
First, you'll need to log into FormFire. Once logged in, click the orange context menu for the client on your Client Dashboard and select Employee List.
Next, find the employee that needs to be terminated in the list, click the orange context menu and click Administer User.
This will take you to the User Details page for this employee. You’ll need to change the employee’s Employment Status from Active to Terminated. This must be done for all employee terminations.
You can either select the Employment Status from the drop-down menu:
Or you can click the Terminated button on the top right hand side of the screen:
Either option will yield a series of additional questions used so myCobraPlan can send the terminating employee the correct continuation paperwork.
You'll answer the following:
- Termination Date
- Termination Type (i.e. Voluntary, Involuntary, Death or Retired)
- Would you like to set the employees Benefit Status to COBRA/State Continuation?
- Was the employee enrolled in benefits for 3 months prior to their termination?
NOTE: It is important to select Yes for the question Would you like to set the employees Benefit Status to COBRA/State Continuation. The reason is that this will allow the employee to be included in census generation, quoting, and sending forms. It will also allow the terminated employee access to your client's enrollment.
Once all these questions have been answered, click Save at the bottom of the screen. This will return you to the Employee List page for your client.
You must must inform Anthem of all employee terminations from ancillary coverage. After updating the employee’s status to Terminated, you and your broker will both receive the Termination Confirmation Email from firstname.lastname@example.org. The Termination Form will be attached to the email. The you will need to download and print the attached Termination Form and send it to Anthem via the instructions provided in the body of the email. Deletions affecting medical coverage will be handled by the EDI File Transmission process.
If you don't receive this email, you can turn on the correct notification under Account Settings. The email will contain an attached termination form which must be sent to Anthem to notify them of the termination.
Ancillary submissions must be made via the following options: