HR Managers can edit employee accounts to make corrections if the data was imputed incorrectly and it is inhibiting the Broker's ability to process client items.
NOTE: HR Managers MUST obtain permission directly from the employee before accessing the employee's account!
Sign into your account and select Manage Employees from the HR Dashboard.
Next, highlight the employee name and select Login as Employee.
You'll then receive the following legal notice and be notified that all changes made while under the employee account will be logged.
Click I Agree. From that point, you'll be transitioned into the selected employee account. The employee will receive an email notification that their FormFire account has been accessed.