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Understanding the Employee Landing Page

FormFire’s Employee Portal includes an interactive Employee Landing Page. This landing page indicates what's going on with your account. You'll see that your company's access in FormFire will be either Open, Pending or Closed.

Select any of the links below to learn more about each type:

 

Open

FormFire is currently Open means that your company is currently either shopping for benefit coverage or your company is ready for you to enroll in coverage.

Open.png

 

You’ll see the following information:

  • How many days FormFire will be open
  • Information noting if your company is shopping for benefits or ready for you to enroll
  • Completion deadline date
  • Date your actual coverage begins

This screen also shows if you need to start, need to finish or if you’ve already completed adding your information. Click the orange button and you’ll be able to enter in your information. This button will be different, depending if your company is shopping or enrolling in benefits.

If your company is shopping for benefits, you'll see these buttons:

  • Start
  • Finish
  • Change

If your company is enrolling in benefits, you'll see these buttons:

  • Select Benefits 
  • Finish Request 
  • Change Benefits

Once in your account, follow the steps outlined in How to navigate the Employee Portal

NOTE: In order for your account to be complete, you MUST sign your account!

 

Pending

Your information entered is Pending means that your information is being reviewed and processed. You’ll have the ability to view your Information Summary as well as your Benefit Documents, but not your account during this time.

You’ll be able to access your account on the date that your actual coverage begins. This date will be listed on the landing page.

Pending.png

NOTE: Please direct all benefit questions to your benefits administrator! Their name and email address are listed at the bottom of the landing page.

 

Closed

FormFire is currently Closed means that your company has already completed either shopping for benefits or its open enrollment period. If you're accessing your account during this time, you either need to make a change or you’re a new hire to your company.

If you’re new to your company, select the orange Enroll Now button and you’ll be able to enter in your information.

Closed_-_New.png

 

If you need to make a non-coverage change, such as updating your address or basic personal information, click the orange Update Info button under Non-Coverage Changes. This will allow you access to your account to make the necessary changes.

NOTE: This option WON’T allow you to change your benefits, medical history or that of your dependents.

 

Closed_-_Exisiting.png

 

If you need to make a benefit coverage change for yourself or a dependent, select a reason from the Reason for making a change drop-down menu:

  • Had a baby
  • Adopted a child
  • Granted custody / Guardianship
  • Got married
  • Got divorced
  • Dependent death
  • Loss / Gain of coverage
NOTE: Selecting a reason will require you to either add or delete a dependent. This depends on the type of reason you select.

 

Once you've selected your option from the drop-down menu, select the Request Benefit Change button to enter your account. Then, you’ll be able to update your information. You can follow the steps outlined in How to navigate the Employee Portal.

Regardless of the reason you need to access your account outside of your company’s enrollment period, you MUST sign for your changes to be complete.

 

Click here to see how you can contact our FormFire Customer Support team for technical assistance. However, if you have any questions regarding your benefits, please contact your HR Manager or your company's Insurance Broker.

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