How to navigate the Account Settings page in FormFire

FormFire provides all Employees an Account Settings page. This page allows you to customize anything from Notifications to 2-Step Authentication.

Log into your account and select Account Settings at the top right of the screen.

Once there, you're able to navigate to the different tabs.

Select any of the links to go to a specific section:

• Your Account Information
• Reset Password
• Security Questions
• Employee Transfer
• 2-Step Authentication

Your Account Information

Here, you can view your basic information and customize the notifications you receive from FormFire.

It's very easy to turn the notifications on or off- just simply check the box to receive a notification or un-check the box to stop. Make sure to select Save for any changes you make to take effect.

Reset Password

To change your password, you're required to enter in your current then your new password twice, to confirm. Be sure to address the requirements on the right side of your screen. Once complete, select Save!

Security Questions

Having Security Questions associated with your account is very important, especially if you need assistance from our FormFire Customer Advocacy team. Our team will ask you to verify your account from these questions. While you're asked to add 3 questions when initially creating your account, you're always welcome to change them at any time. Make sure to select Save when updating this information!

Employee Transfer

If you've filled out FormFire in the past with a previous Employer, you don't need to create a brand-new account with your new Employer. You can transfer your account to your new Employer through Employee Transfer. Just add in your new Employer Code that was given to you in your welcome letter in the text box on this screen and select Transfer.

Log back in to see the changes.

2-Step Authentication

FormFire offers all users the ability to add an extra layer of security to their accounts online. This 2-Step Authentication requires that you download the Google Authenticator app on your smartphone.

Once you select Add 2-Step Authentication, you'll use the Google Authenticator app to scan the barcode.

We offer a second option to enter in a code if you can't scan the barcode listed on the page. Select the text underneath that says I can't scan the barcode. Then on the screen, a Google Authenticator key appears. Use this key to add the Google Authenticator to your account and select the I have added FormFire button to complete the process! Select here for more information on the 2-Step Authentication process.