Brokers can edit Employee accounts to make corrections if the data was imputed incorrectly and it is inhibiting the Broker's ability to process Client items.
On the Client Dashboard, select Employee List from the orange context menu next to your desired Client.
You'll be taken to a list of Employees within the Client. Select the orange context menu next to the desired Employee's name and select Login as Selected User:
You'll then receive the following legal notice and be notified that all changes made while under the Employee account will be logged.
Select I Agree. From that point, you'll be transitioned into the selected Employee account. The Employee will receive an email notification that their FormFire account has been accessed.