How to delete individuals in FormFire

Individuals are accounts that are in your Agency's book of business, however, not associated with a Client. You can manage your list by selecting the Individuals link on FormFire Admin menu.

You can either delete an individual user or multiple inactive users with a few easy steps.

Deleting an Individual User

• Find the individual in the list
• Open the orange menu next to that individual's name
• Select Delete Individual

Deleting multiple Inactive Individuals

Select the Delete Inactive Individuals buttons on the top right-hand side of the screen.

On the Delete Inactive Individuals pop-up menu, select from the following options:

• 3 months
• 6 months
• 12 months
• 18 months
• 24 months

FormFire informs you in parenthesis how many Employees have been inactive for that particular time frame. Once you've selected the time frame, select Delete.