It's important to understand the advantages and disadvantages of deleting Employees or Clients. Deleting Employees can help you manage your Agency’s expenses. However, it could also have a negative effect on your Agency if your team needed to view the deleted data.
Before you delete any account, please consider these points.
Advantages
- Billing is discontinued for those Employees who are deleted. You have more control over your invoice thus you can directly impact your FormFire costs.
- Removing Clients can help keep your data up to date. This helps you manage the Clients within your brokerage more accurately.
Disadvantages
- No visibility or control of the removed Client data. Should you need to provide service to a Client the data won't be there.
- Reestablishing access to the Employee or Client could involve a transfer with waiting period. Often servicing a Client involves time sensitive situations.
Managing this resource properly is critical to your customer satisfaction, keep costs down and administration workload. Please consider scenarios where you would need to access a Client’s data.
Thinking before deleting could save you a lot of time and missed opportunity in the future!
Click here to see how you can contact our FormFire Customer Support team for technical assistance. If you need to reach any other department, please visit our Contact FormFire page for additional options.
Comments
0 comments
Article is closed for comments.