FormFire has an impressive catalog of available Carrier censuses in our Census Library. But what happens if you need a specific census that's not currently listed?
It's fairly simple! You’ll need to complete our online FormFire Carrier Census Request form.
This online form will ask you to provide a clean copy of the Carrier’s census as an Excel document as well as the following information below:
- Under what Carrier should this census be loaded?
Please indicate if this is a new or replacement census
If a new census, name for new census
If this is a replacement to an existing census, please indicate the census name as it appears on our system
- Does this census capture other coverages besides medical?
- Do Employees, who are waiving all coverages, get mapped on this census?
- If an applicant is waiving medical but accepting another coverage line, do they map on the census?
- If dependents are waiving medical and accepting another coverage line, do they map on the census?
- If mapping plan name/ID to the census, does the plan name/ID get mapped for dependents accepting coverage as well?
- Where should FormFire load this census (indicate all that apply)?
- Under Generate Census > Enrollment Census
- Under Generate Census > Quote Census
- In the Quote Portal
- If a Pre-Screen Census, should FormFire auto-attach the census with Prescreen submissions to this Carrier?
- If a Sold Group Census, should FormFire auto-attach census with Sold Group submissions to this Carrier?
NOTE: Our online FormFire Carrier Census Request form will process census requests requests only. Do not send any form or plan requests through this form. Click here to view how to send in a form request or here to view how to send in a plan request.
FormFire's standard turnaround time for a census request is approximately 4-5 weeks, if all information is sent over in the initial request and questions asked by our team are answered.
The FormFire Census team will provide you with direct updates regarding your request.
NOTE: Census turnaround times are subject to change. The FormFire Census team will notify you with their current turnaround time or if there issues that prevent your request from being completed.
Click here to see how you can contact our FormFire Customer Support team for technical assistance. If you need to reach any other department, please visit our Contact FormFire page for additional options.
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